If you want to reset your progress, please follow the steps below. If you wish to have all your personal data removed, kindly open a support ticket, and we'll assist you accordingly.
For Guest accounts (not connected to Facebook, Google Play, or Game Center), simply uninstalling the app will delete your progress.
IMPORTANT: After following the steps below to reset your progress, please uninstall and reinstall the app to ensure the progress is completely removed.
Google Play:
- On your Android phone or tablet, open the Play Games app.
- At the top of the screen, tap More (three dots) and then Settings.
- Tap Delete Play Games account & data.
- Under Delete individual game data, find the game data you want to remove and tap Delete.
Facebook:
- Click your profile picture in the top right of Facebook.
- Select Settings & privacy, then click Settings.
- Click Apps and Websites in the left side menu.
- Go to the app or game you want to remove, then next to the name of the app or game, click Remove.
- Optionally, select Allow Facebook to notify [app or game] that your login connection was removed. They may offer you another way to log in.
- Click Remove again to confirm.
Apple Game Center:
For Mac:
- Go to Apple Menu > System Preferences > iCloud.
- Select Manage Storage.
- Look for the game in your list of iCloud App Data and select it.
- Choose Delete Documents and Data. This deletes the game's data from all Apple ID-connected devices.
- A confirmation will pop up. Select Delete to proceed or Don’t Delete to retain your game data.
For iDevices:
- Go to Settings > [Your Name] > iCloud.
- Tap Manage Storage.
- Look for the game in the list of apps that iCloud backs up data for and tap it.
- Select Delete Data. Note that this action deletes all data for this game from all Apple ID-connected devices.
- A message will pop up asking you to confirm the deletion.
- Select Delete to remove this data or Cancel to keep the game data.