If you've made a purchase but haven't received it yet, please be patient—it might take a few minutes for the delivery to go through.

Important: Avoid attempting the purchase again, as this may result in duplicate charges.

If you've been waiting for a while, you can contact Support (you can do so from the in-game support or by email, and we will be able to assist you.

If you have a billing-related issue with your purchase, please contact Apple Support here: https://support.apple.com/contact