If you encounter an error, you may be asked to provide your user ID to our support team for further investigation.

To locate your user ID, please follow these steps:

  1. Open the game menu (located at the top right of the screen).
  2. Look for a long string of letters and numbers—this is your user ID.
  3. Tap the “Copy” button next to it to easily copy the ID without having to type it manually.
  4. Paste the copied user ID when contacting our support team.