Do your games use bots?

Our game features may offer you the possibility to play in a group. When playing in a group, we may use bots to enhance your gaming exp...

Can I cash-in my virtual goods or win real money in your games?

No. Our games and services don’t offer real money gambling or a chance to win real money or prizes. Our coins have no cash value as stated i...

Where do I find my user ID?

Sometimes, if you encounter an error, you may need to locate your user ID to share it with our support team for further investigation.To fin...

Can I play on more than one device?

Playing on more than one device can be risky, as it may lead to incorrect progress being uploaded to the cloud.For example, if you play on D...

How do I save my progress?

Saving your progress is crucial to avoid losing it during updates, uninstalls, device changes, or when running cache clearing apps.To ensure...

Can I delete my account?

You can submit a request to delete information associated with your account from the in-game settings or via our customer support email (dom...

How can I reset my account?

If you want to reset your progress, please follow the steps below. If you wish to have all your personal data removed, kindly open a support...