I didn't receive my purchase! - Android

If you've made a purchase but haven't received it yet, please be patient—it might take a few minutes for the delivery to go through.Importan...

I didn't receive my purchase! - iOS

Orders usually arrive instantly, but sometimes they may take longer as the purchase is still being processed. There's no need to try purchas...

How can I request a refund?

Can I get a refund?Our games are free to play and offer optional in-app purchases. Please note that all purchases are final and non-refundab...

Domino Dreams Secure Payment

Please note that Domino Dreams Secure Payment is being rolled out gradually and may not yet be available to all players. If the option is no...

My Purchase was canceled

If you’ve tried making a purchase but your order was canceled, you will not be charged.However, Google Play or Apple may place a temporary "...

Why am I not able to make Purchases?

If you've made purchases before, try these steps:Use a strong internet connection (Wi-Fi or LTE).Restart the game and let it load for a minu...

Add, Remove, or Change my Payment method?

We do not store your credit card information so cannot help you out with this from our end.Payments are handled by Google or Apple. Please r...

How can I access my Purchase history?

We do not have access to your purchase history, as payments are handled by Google or Apple. Due to this, you'll have to access their platfor...

Unauthorized Transactions

Domino Dreams does not store or access your credit card information. Payments are handled through Apple’s App Store or Google Play Store usi...