Is your game using bots?

Our game features may offer you the possibility to play in a group. When playing in a group we may use bots to enhance your gaming expe...

Can I cash-in my virtual goods or win real money in your games?

No. Our games and services don’t offer real money gambling or a chance to win real money or prizes. Our coins have no cash value as sta...

I can’t log in to Facebook

Why can’t I log in to Facebook?We advise the following troubleshooting steps: Uninstall your Facebook app.Ensure that your device only ...

Can I delete my account?

You can submit a request to delete information associated with your account from the in-game settings or via our customer support email dice...

How can I change my profile photo/name in the game?

If your game is linked to your Facebook account, your player name and in-game photo will be the same as they are on Facebook.Should your Fac...

Can I change the Facebook account linked to my game?

Only one Facebook account can be linked to the game. Linking your account to a Facebook Account saves your game progress and allows you to t...

Can you please reset my account? I want to start over!

Sometimes we want to start the FUN all over again! We totally get it!Unfortunately, resetting your game progress/account is not yet availabl...

How do I save my Game Progress?

You can save your progress by linking your Dice Dreams account with Facebook or through your Apple ID for iOS users. A linked acco...

How do I report abuse or offensive content?

If you come across any abuse or offensive content, or want to appeal a content moderation decision, here's how to report it:Simply contact u...

I have been tagged for cheating

Here at Dice Dreams™, we work hard to ensure that all of our players follow our "Fair Play Policy" and that their safety and integrity are n...