Technical & Troubleshooting
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What should I do if I encounter a bug or crash?
We are committed to providing our players with an enjoyable gaming experience and continuously strive to minimize technical issues while mai...
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How can I take a screenshot or a screen recording?
Sometimes you might need to send us a screenshot or record a technical glitch for our Player Support team to check. Here are easy steps to d...
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What devices does the game support?
Supported devices and operating system versions for Dice Dreams may be updated periodically to ensure optimal performance.For the most up-to...
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The game is unstable
If your game is crashing, freezing or unstable you can try the following troubleshooting steps. Before proceeding, please make sure to save ...
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Events are not loading
For the best playing experience, ensure you have a strong and reliable network connection.Full Wi-Fi bars or mobile data coverage alone may ...
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